Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
Every piece is handcrafted using premium polymer clay. We use strictly 100% stainless steel jewellery components, making them highly durable, tarnish-resistant, and safe for sensitive skin.
Wash them gently by hand in lukewarm soapy water. Do not put them in the dishwasher or expose them to high heat, as this can warp the 3D-printed plastic. Use a toothpick or soft toothbrush to clean out any trapped clay.
We use high-grade, durable 3D-printing filaments engineered to withstand daily use while keeping your desk and vanity organized & Wipe them down with a damp cloth. Avoid harsh chemical cleaners or abrasive scrubbing pads to preserve the surface finish.
Yes, we offer international shipping to selected countries. During the checkout process, you will be able to see if your country is eligible for shipping. The buyer is solely responsible for all customs duties, local import taxes, and clearance fees levied by the destination country. These charges are not included in your checkout total.
All sales are final. Because our jewellery is handcrafted and our tools and lifestyle items are custom 3D-printed, we do not accept any returns, offer any exchanges, or issue any refunds under any circumstances & We enforce a strict no cancellations and no modifications policy. Once your order is placed, it is final. Please double-check your cart and shipping details before completing your checkout.
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the couriers website.
Yes, we take the security of your personal information seriously. We use industry-standard encryption and security measures to protect your data. Your information will only be used for order processing and will not be shared with any third parties.